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These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and The Farm Kanpur Supplies Private Limited, doing business as The Farm Kanpur (thefarmkanpur”,’’The Farm-Kanpur “we”, “us”, or “our”), concerning your access to and use of the Thefarmkanpur website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not agree with all of these terms of use, then you are expressly prohibited from using the site and you must discontinue use immediately.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.


Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of India, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.


By using the Site, you represent and warrant that:

  1. All registration information you submit will be authentic, accurate, current, and complete;
  2. You will maintain the accuracy of such information and promptly update such registration information as necessary;
  3. You have the legal capacity and you agree to comply with these Terms of Use;
  4. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
  5. You will not use the Site for any illegal or unauthorized purpose; and
  6. Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse all current or future use of the Site (or any portion thereof).


You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.


We offer various goods and services through our Site, especially are chemical free, fresh, eco-friendly sustainable products. We make every effort to display as accurately as possible the colours , features, specifications, and details of the products available on the Site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. All products are subject to availability, and we cannot guarantee that the items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.



We accept multiple forms of payments including credit and debit card payments

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We may change prices at any time. All payments shall be in Indian Rupees.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method as per your previous payment methods without requiring your prior approval for each recurring charge, until you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased for each person, for each household, or each order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address.


You may place an order for products on the Site (the “Order”) by adding items to ‘My Cart’ on the Site and clicking the “Buy now” button. When you place your “Order”, we will issue you with an “Order Number”. We will do this by email. By placing an Order, you make an offer to us to purchase the products you have selected based on these Terms of Use. Information contained on the Site constitutes an invitation to offer. No information on our website constitutes or should be deemed as an offer by us to supply any products; however, thefarmkanpur will make every effort to supply the products you have ordered to you. We will notify you that your order is being processed by sending you an “Order Confirmation” via email. However, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, to prevent credit card or payment malpractices. The Farm Kanpur and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. We will confirm the acceptance of your order when your order status moves to ‘Accepted’ in the My Account / My Orders Section. If we cannot process or accept your Order after payment is received, we will contact you by email or telephone.

SHIPPING AND DELIVERY DURATION:-All products are on subject to availaibility. All orders placed before 2:00 pm will be delivered on the same day (applies to fresh vegetables and fruits only) within the city. All orders that are outside the city borders will be processed the next day and standard shipping time according to the policy of the shipping company will apply. The Farm Kanpur reserves the right to approval of all orders. The Farm Kanpur solely holds the discretion to disapprove delivery of its product at anytime without any prior notice.


Subject to this clause, if Goods and Services Tax (the “GST”) is payable in respect of any supply made to you by The Farm-kanpur, an amount equal to the GST payable (at the current prevailing rate) will be included as part of the price at which the product is sold on the Site.


We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee that the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.


These Terms of Use and your use of the Site are governed by and construed under the laws of India and courts in Mumbai shall have exclusive jurisdiction.


We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site including descriptions, pricing, availability, and various other information, at any time, without prior notice.


In no event will we or our directors, officers, subsidiaries, successors, sub-contractors, employees, or agents be liable to you or any third party (whether under the law of contract, the law of torts, or otherwise) for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.


  1. Refunds once initiated amount will be refunded to your account between 3-7 working days depending upon the mode of payment. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact our support team.
  2. Refunds will be initiated within 48 working hours from the time of refund request raised.
    Products Timeline to report for Return / Refund
    Fruits and vegetables Within 2hrs of delivery
    Processed products Within 3 days of delivery

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